Lower your ping to Sphera servers.
Ask your ISP to peer directly with Sphera (AS211459). We'll generate a bilingual letter with your traceroute evidence and open it in your email app.
STEP 1
Your details
These get inserted into the letter. Stored only in this browser.
STEP 2
Which ISP are you using?
Pick the internet provider you'd like to send this letter to. Only one.
STEP 3
Paste your traceroute
Run a traceroute to ping.sphera.sa and paste the output below. This gives the ISP's network engineers the hop-by-hop path they need to see.
Run one of these in your terminal
Copy the command, run it, then paste the output below.
Windows
tracert ping.sphera.samacOS · Linux
traceroute ping.sphera.saSTEP 4
Send your letter
This opens your email client with the bilingual letter and all your data embedded. You review, then hit send.
Tips to make this stick
- Send from the email address linked to your ISP account — it carries more weight.
- If your ISP publishes a peering contact on PeeringDB, use that instead of the default customer-care address (click "edit" on the recipient line).
- Share this page with friends on the same ISP. One letter rarely moves a carrier; fifty often do.